01How do I sign in?
Tap Sign in, enter your Tanzanian mobile number and type the six-digit code we text you. New to Huddle? Pick a username and you're in.
02I didn't get a code
Check the number, then ask for a new code once the timer runs out. You can ask for up to three codes an hour.
03How do I join a huddle?
- Open huddles: tap Join.
- Request huddles: tap Ask. A host lets you in, and then you'll see its drops.
04How do I drop something?
Tap New drop, pick one of your huddles and write up to 300 characters. Drops in Open huddles are public; in Request huddles only members see them.
05What's a door?
Your door decides who can wave at you. When it's open, people whose door is also open can start a conversation. Close it and no new waves come in; conversations you already have carry on.
06Is a pull-up safe?
Pull-ups are planned by huddlers. Meet in public places and tell a friend. Only people who join see the exact spot.
07How do I report something?
Open the ⋯ menu on a drop, message, profile or huddle and choose Report. Hosts and our staff review it.
08How do I delete my account?
Go to Settings in the app. Deleting starts a 7-day wait, and signing in during that time cancels it. You can download your data first.
09Still need help?
- Account and app help: support@huddle.us
- Privacy requests: privacy@huddle.us
- Legal notices and copyright: legal@huddle.us